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Rapid Service Assistance

We have a network of service centres across the UK serving businesses locally and nationwide

A Freephone call day or night, 52 weeks of the year is all it takes to have a specialist water chiller service engineer on site, on time with the right spares, tools and equipment to make a quality repair skilfully, safely and efficiently.

Continuous monitoring of our operation shows that 90% of service visits result in a first time fix, reducing chiller downtime and consequential losses to the business.

How do we achieve this?

  • Only employing specialist chiller engineers and providing ongoing training in new technology. Each is also ACRIB certified which shows competence in refrigerant handling
  • Each engineer has access to a range of technical manuals covering most types of chiller in current use
  • Having a fleet of satellite tracked service vans, equipped with a wide range of spare parts and specialist tools and equipment including that for safe on site refrigerant recovery and disposal
  • Service Engineers carry their own Health and Safety Manuals and generic Risk Assessments and Method Statements
  • Making a number of engineers around the country available on a 24/7 call out rota 52 weeks of the year

We have ISO 9001;2000, REFCOM and SAFE CONTRACTOR accreditations which ensures quality and safe refrigerant management and working practices at every stage.

Entrust your chiller to us for a fast, quality repair, efficiently, skilfully and safely completed.

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